AV Case Study: Perth Hotel
Integrate Perth equips a luxury waterfront hotel with a Biamp Vocia paging and background music system.
27 June 2025
A new hotel in central Perth needed a high-performance paging and background music (BGM) solution across its expansive multi-level hospitality spaces. The venue includes two floors of restaurants, foyer areas, an upstairs bar with multiple entertainment zones and a DJ audio input — all demanding precise control and seamless distribution of audio.
Originally scoped with a traditional fixed I/O DSP system, the initial design began to show its limitations as the scale and complexity of the venue became clearer. “When we looked at the project, it screamed at us that this was a perfect project for Biamp Vocia,” says Andrew Anderson-King, Sales Director at Integrate Perth. “We needed multiple paging zones, flexible BGM distribution, and simple control for end users. Vocia ticked every box.”
HOTEL MANAGEMENT
Integrate Perth stepped in with a refined vision: Biamp’s Vocia platform would better handle the site’s needs while delivering greater flexibility and simplicity. “Vocia provided a good solution in terms of simple implementation, simple installation, very simple programming, and flexibility,” says Anderson-King.
The hotel’s complex layout benefitted immediately from Vocia’s decentralised, network-based architecture. “The beauty of Vocia is that we could implement a multi-channel amplifier effectively anywhere throughout the hotel over the network,” Anderson-King explains. “From there, we could run traditional high or low impedance audio from each amplifier to its respective zone.”
Because Vocia operates on a dedicated VLAN, managed either in-house or by an IT contractor, system reliability and stability are a given. “As long as the network is managed correctly, Vocia just works,” says Anderson-King. “And from an end user’s perspective, it’s very easy to manage.”
REMOTE CONTROL
Biamp’s TEC-1 wall panels offer day-today control over specific zones, allowing staff to make adjustments to BGM sources and volume levels on the fly.
At the heart of the system sits the Biamp Vocia MS-1 message server. It manages and monitors every Vocia device on the network, with built-in logging and diagnostics. “Any faults are logged within the software, and you can see which devices are online or offline,” says Anderson-King. “If there’s an issue, we can remotely access the system and diagnose it immediately.”
The hotel now benefits from a robust, fully networked paging and background music system that meets the demands of both operators and guests. The decentralised design allows for flexibility in system expansion, remote monitoring ensures minimal downtime, and the user-friendly interface empowers staff to stay in control without technical expertise.
“For us at Integrate Perth, Vocia has always provided simplicity, reliability, and remote access,” says Anderson-King. “It’s always been our first choice.”
Biamp: biamp.com
Integrate Perth: integrateperth.com.au
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