AV Event Project Manager

We are seeking a highly skilled Audio Visual Event Project Manager to support customers with the technical quotes, and the successful delivery of events at Nyaal Banyul, with a primary focus on the customer experience. The role provides subject matter expertise on audio visual offerings, and timely event specific quotations during the enquiry and planning stages of all events. The role is focused on effective management and coordination of multiple key stakeholders so that a high level of service can be delivered to clients. This role will also develop price lists and a suite of product offerings, in accordance with the VCET standards and frameworks.

This role will require work to be performed outside of standard business hours, including evenings and weekends, to meet event requirements and client needs, with regular after-hours contact expected.

Why Nyaal Banyul

Set to open in mid 2026 on the Geelong Waterfront, Nyaal Banyul will be Australia’s newest convention and event centre. Operated by the Victorian Convention and Event Trust (VCET), this premier venue features a 1,000-seat theatre and 3,700 square meters of versatile event space, ready to host everything from community gatherings to major conferences and entertainment events.

Located in a vibrant city known for its rich history, stunning waterfront, and thriving arts scene, Nyaal Banyul is a place where everyone is invited to share stories, connect, and celebrate special moments.

About the Role      

Audio Visual Sales Management

• Work in tandem with Sales & Planning Managers to pick up sales enquiries
• Oversee and support the presentation, preparation and follow-up of AV proposals
• Assist in detailed site inspections with clients, key stakeholders and industry partners
• Manage and maintain data integrity of the CRM and ensure all event information that is entered is accurate and relevant at point of sale and through to Event delivery

Audio Visual Event Planning

• Provide customers with an experience that meets or exceeds their expectations by providing thorough plans, scheduling and documentation
• Prepare event orders, floor plans and other written information in detail as required for each allocated event
• Ensure post event feedback is gathered for each event, and shared accordingly

Audio Visual Event Operations

• Partner with customers and their contractors (where applicable) and with AV Production to ensure that all their requirements are met
• Liaise with internal operational departments to ensure that customer needs are consistently met in a timely and well-coordinated manner
• Brief the relevant employees for each event, communicating all customer expectations and objectives via relevant tools/preparation of thorough event handovers
• Remain as the primary contact for the Audio Visual aspects of events, acting as the conduit between internal and external stakeholders of Nyaal Banyul

Financial

• Assist Senior Manager, Audio Visual in driving team programs as directed with a focus on financial sustainability and exceeding customer expectations.
• Complete forecasting and reporting of event budgets against revenue targets.
• Meet or exceed monthly, quarterly and annual revenue targets.
• Ensure event orders are closed in Momentus within defined timeframes to achieve accurate and timely billing

About you:

To be the successful applicant for this exciting new role you will ideally be able to demonstrate the below skills / previous experience:

Essential

• Construction (White) Card
• EWP (< 11m) license
• Significant demonstrated technical experience in Audio Visual Sales and Account Management
• A successful track record in interpreting and delivering client expectations and needs
• A high level of verbal and written communication skills to effectively engage customers
• Strong attention to detail and excellent organisational skills
• Strong understanding of all audio visual disciplines including audio, lighting, video, rigging, vision and staging systems
• Familiarity with venue operations and safety protocols
• Prior experience in Event Design and Production Management
• Experienced user of audio visual event systems, including Vectorworks Spotlight

Desirable

• Possession of relevant tertiary qualification
• Intermediate or higher rigging qualification
• Experience in project coordination, managing timelines, resources, and customer experience
• A strong track record of problem-solving under pressure in a fast-paced or live environment.
• Experience in using Ungerboeck/Momentus for event planning

Our Culture

At Nyaal Banyul, we honour diversity, inclusivity, and teamwork. We create a welcoming space where ideas are shared, communities thrive, and legacies are built. Our goal is to be the world’s most trusted partner in delivering impactful events.

Guided by unity, responsibility, and respect, we strive for excellence and shared success. We value collective success, collaboration, and continuous improvement. Our Gender Equality Action Plan promotes inclusivity, representation, and a positive culture.

Why You’ll love it here 

Joining our team means flexibility, growth, and support. Enjoy remote work options, career development, wellbeing initiatives, and special leave for life’s moments

Plus, we’re committed to your growth, wellbeing, and impact

• Career development – Access learning programs to grow and evolve.
• Wellbeing support – Enjoy counselling, Healthy Day leave, and financial coaching.
• Stay active – Get discounted gym and pool access.

Ready to Apply?  

 Apply today with your CV and Cover Letter.

Applications close on: 20th of August 2025

*Noting that candidates may be contacted earlier than the above-mentioned date.