Now Hiring: MadisonAV Tools Up For 2021

Here’s the latest from local distributor Madison AV, including recruitment news…

When MadisonAV won the HARMAN Installed Audio and AMX Video and Control business last year, we immediately set about growing our team and capabilities to support the additional needs of our customers. The expansion was across all of our teams, including customer service, technical support, sales, product management and marketing teams. We created a Technical Sales Support Team, working closely with sales to offer services to our partners including systems design, EASE modelling, and any other pre sales technical support that is required. This has been an important addition to the business and a real value add for our partners.

When Covid hit, we deferred some elements of our expansion plan, though we did manage to complete and staff our new technical support facility in Brisbane early in 2020, along with an online customer self-service portal. We wholeheartedly believe our local customer support and service is an important ingredient in the HARMAN offering. Our planned instructor-led training program was also delayed, although we did manage to kick this off in Sydney and Brisbane late in the year.

We are now back in the recruitment phase, mainly focused on sales and business development resources. Our expansion in this area will see a local sales force spread across a greater geographic area, specifically servicing all market tiers. This will happen in conjunction with the realisation of a new product roadmap that has been in the works in HARMAN for some time, so we feel the timing is right for expanded coverage.

We’ve also recently re-built our Sydney facility to house the expanded team, and create an “experience centre” where HARMAN and other MadisonAV products can be viewed and demonstrated downstairs in our Silverwater facility.

These are the major changes to the business, and I think we’ve come a long way from being a supplier of infrastructure solutions with some add on products to compliment , to establishing MadisonAV as a full solutions supplier, with the pre and post-sales support to back it up. We’re focussed on improving the support, training and accessibility of HARMAN Installed audio and AMX products, to ensure our end users and partners get a great experience.

• Account Manager (Vic/Tas) – Melbourne based – https://www.seek.com.au/job/51215173
• Account Manager (Qld) – Brisbane based – https://www.seek.com.au/job/51214986
• Senior Account Manager (SA) – Adelaide based – https://www.seek.com.au/job/51215041
• Marketing Executive, Digital and Content – Sydney based – https://www.seek.com.au/job/51398054
• Marketing Executive – Sydney based – https://www.seek.com.au/job/51398183